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CREATING AN EVALUATION PLAN: EVALUATION OBJECTIVES AND DELIVERABLES

Once a mission statement (see this blog ) has been developed, you can write your evaluation objectives. Note that objectives are much more specific than the mission statement itself and defines results that must be achieved in order for the overall mission to be accomplished. Also, an objective defines the desired end result.

Deliverables are the items that will be produced by the training evaluation.  Items such as reports, dashboards, executive presentations, etc. are products typically named here.

Evaluation Objectives and Deliverables

As example of objectives and deliverables in an evaluation plan:

Evaluation Objectives and Deliverables 2

The following two questions are useful both in setting objectives and monitoring progress:

  • What is the desired outcome? This is called the outcome frame. It helps you keep focused on the result we are trying to achieve, rather than on the effort expended to get there.
  • How will we know when we achieve it? This is the evidence question. This question is very useful for establishing exit criteria for objectives that cannot be quantified.

What are your thoughts regarding objectives and deliverables with respect to training evaluation efforts?