Impact Evaluation
Impact Evaluation is identifying the direct impact on – and value to – the business that can be traced to training. It assesses in quantifiable terms the value of the training by assessing which Adoptive Behaviors have made a measurable difference. Impact evaluation goes beyond assessing the degree to which participants are using what was learned; it provides a reliable and valid measure of the results of the training to the organization.
When participants report a positive impact from training, this approach allows you to articulate how and why training is impacting the business, leveraging this information to enhance the organizational impact of future deliveries. Conversely, when little or no impact is found, this evaluation method uncovers why and determines what can be done to remedy that undesirable outcome.
Impact evaluation seeks value to the business. This is done by collecting data on actual business results that participants attribute to successful adoption of their Intention Goal(s). In their Adoption Evaluation survey, participants told us what they did, and we classified them as Successful Adoption or Unsuccessful Adoption . From the successful participants, collect additional impact data via three methods:
(1) completion of an Impact Survey
(2) interviewing participants, and
(3) examination of company records to confirm findings.
Reporting the Results - The Impact Dashboard and Formal Report
For Impact, two reporting methods are used:
- An Impact Dashboard that summarizes the Impact found
- A formal Impact Evaluation Report that provides impact findings, impact profiles, recommendations, program description, and details on the evaluation methodology
