In my previous blogs about my Learning to Performance System I have written about (1) creating an Impact Map , (2) performing instructional design & course development , (3) and redesigning work processes and tools that are aligned with the new training effort.

In the Management Team Prep Session the desired outcomes are:

1. Inform managers the business reason and the expected result from training .  Note all of this data is located in the Impact Map created previously.
2. Communicate to management who should be trained.  Many times when I do this session managers will comment, “Now I understand what the class is and I am sending the wrong people – I now know I need to send these folks instead”.  The outcome here ensures we get the right people in the right training at the right time.
3. Show the managers the content of what will be trained.  Here you can use the Impact Map , instructional design documents, and any other course materials that have been prepared to educate what the course is all about and the new skills and knowledge that employees will obtain.
4. Discuss with them any changes in work processes and tools that the training will teach.  Here you want to make sure that the management team completely understands that graduates will be doing differently and get support to encourage the change.
5. Ask the management team to hold pre-course conversations with their employees.  The desired outcome here is to have alignment so that the employee knows exactly why they are going to class, how it will benefit them, how it will help their team, and finally how it can support the business.
6. Also during the session you want to ask management to hold a post-course conversation with their employee usually no more than 1 to 2 weeks after training.  During this conversation we ask management to help refine and finalize action plans created by their employees during class.
7. Finally, we want to educate the managers on all of the various tips and techniques that they can use to do post-training coaching and support to maximize performance.

As always I look forward to your comments on this particular section of the Learning to Performance System .