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Step 10: Review the Completed Impact Matrix

The Steering Committee has accomplished a good deal to get to this point. To recap, you have the following predictive elements in place: Beliefs, Intention Goals, Adoptive Behaviors, Distribution of Goals, Adoption Rate, Adoption Value, and External Contribution Factors.

These are all the elements needed to calculate annual impact per participant using the Impact Matrix. The Matrix uses simple formulas to calculate training’s predicted impact.

Produce the Impact Matrix and present it to the Steering Committee for review and a “sanity check.” Ask the Committee these questions:

  • Do the results look reasonable?
  • What flaws do we have in the Matrix that would cause us to have an inaccurate prediction?
  • Can you support this? If items need changed, modify as necessary and recreate the Matrix.

What the matrix data tells us is that, in this case, if we train 100 in a year, Business Acumen Training is predicted to deliver $312,375 of value.  Is that good?  We don’t know until we check the costs to deliver such value and run a simple ROI calculation on it.  Those steps are coming in the next blogs.