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Elements in a training dashboard

All of us in the T&D field want to provide our clients (internal & external) with information that is valuable to them in an easy and understandable way.  You may consider using the  dashboard method. I use three types of measure in my dashboards: (1) activity, (2) quality, and (3) value.

For activity , I include:

  • Number of students trained versus projected
  • Costs versus budget

For quality , I use elements from my Predictive Evaluation model :

  • Intention Score – An Intention Evaluation addresses the following question: Are participant goals and beliefs upon course completion aligned with desired goals? Intention Goals are the planned actions that we want participants to author during training as their personal transfer plan. If training is working as designed, participants should be writing actions that drive desired adoptive behaviors back into their everyday work patterns.
  • Adoption Rate –  An Adoption Evaluation addresses the following question: How much of the training has been implemented on the job and successfully integrated into the participant’s work behavior? Adoption Evaluation measures participant goal completion rate against the defined Adoption Rate created when you predicted training’s value. Data is collected on the success that participants have had in transferring their goals to the workplace, results are analyzed and compared to the Adoption Rate, and an Adoption Dashboard is produced to report findings. If needed, corrective actions are put in place to improve adoption.

For value , I use the Impact element my Predictive Evaluation model. Impact Evaluation is identifying the direct impact on – and value to – the business that can be traced to training. It assesses in quantifiable terms the value of the training by assessing which Adoptive Behaviors have made a measurable difference. Impact evaluation goes beyond assessing the degree to which participants are using what was learned; it provides a reliable and valid measure of the results of the training to the organization.

You can find examples of these dashboards here.

What other elements have you found that have worked well in your dashboards?