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Dave Basarab Consulting has elevated the training experience, offering an end-to-end comprehensive approach that includes training strategy, instructional design, development, delivery , post program training transfer, and evaluation (via the unique Predictive Evaluation methodology). Virtual Chief Architect Dave Basarab has combined all of these individual training elements with his user-friendly, comprehensive Learning to Performance approach, which significantly increases companies' training ROI.

Why we are different

  • Innovation: Our primary focus is creating learning programs using a Learning to Performance approach.
  • Expertise: Dave offers the depth and breadth of his experience, including working internally at prestigious companies (Motorola, Ingersoll Rand and Pitney Bowes) as well as his knowledge and expertise as a highly-respected, sought-after consultant.
  • Partnership: Basarab collaborates with companies, serving as their own Chief Learning Officer whenever they need to plan, strategize, or implement training initiatives.

Training Services

Enterprise Learning Strategy

Enterprise Learning Strategy

At Dave Basarab Consulting, we're experts in creating Enterprise Learning Plans. We work with you to develop your company's learning strategy and direction.

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Custom Design, Development, & Delivery

Custom Design, Development, & Delivery

Custom training is an effective way of developing the capability required to execute your strategy. We are a custom design house that creates programs specific to your business.

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Learning Burst Development

Learning Burst Development

We can create and deliver your courses via our unique Learning Burst Method - keeping your employees at their jobs while receiving world-class training.

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Predictive Evaluation

Predictive Evaluation

We predict the ROI for your courses and establish success gates. We then evaluate the course against the success gates to show value realized and continually improve results.

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Leadership Development

Leadership Development

Turn-key virtual custom leadership development program that combines world-class leadership speakers/educators with post-event personalized coaching to provide you with a cadre of highly skilled leaders.

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Predictive Evaluation

Learning Bursts for New Product Launches: A Step-by-Step Guide

A new product launch creates a narrow window for employees to build confidence, apply new knowledge, and influence customer outcomes. Traditional training programs can support that effort, but lengthy courses often arrive too early, overwhelm busy teams, or fail to reflect the questions employees face in live conversations.

Learning bursts provide a practical alternative. These short, focused learning experiences deliver one useful concept, behavior, or application at a time. When designed around launch milestones, they can help sales, service, operations, and leadership teams act on current information without pulling them away from their work for extended periods.

The strongest programs connect every burst to a business outcome. That means identifying the performance problem, defining the behavior required, creating concise content, and measuring whether employees adopt it in the field.

Start With The Launch Outcome

Begin by clarifying what the launch must accomplish. The goal might be faster sales conversion, fewer implementation errors, stronger product positioning, or improved customer retention. A learning burst should support one of these outcomes rather than simply communicate product facts.

Next, identify the roles that influence the result. A sales representative may need to qualify prospects differently, while a technical specialist may need to explain configuration limits. Customer support employees may require troubleshooting guidance, and managers may need coaching tools to reinforce new behaviors.

This diagnostic stage prevents a common mistake: treating an information gap as the entire problem. Reviewing training needs analysis can help learning teams investigate process barriers, incentives, technology, and manager support before building content.

Map The Learning Journey

A launch learning journey should follow the employee’s path from awareness to confident performance. Avoid placing every topic into one large course. Instead, sequence short interventions around what people need before, during, and after the launch.

A useful progression may include product purpose, customer value, competitive differentiation, practical demonstration, objection handling, and post-launch troubleshooting. Each burst should answer a specific question or enable a visible action.

Launch stage Employee need Example learning burst Evidence of application
Before launch Understand the product promise Three-minute value proposition Accurate product explanation
Early launch Use the new sales or service process Scenario-based practice Correct workflow completion
Customer conversations Address common concerns Objection-response drill Improved response quality
First implementation Apply technical guidance Demonstration and checklist Fewer avoidable errors
After launch Learn from market feedback Weekly field insight burst Updated behavior or messaging

Design Each Burst For Action

A high-quality burst has a tight objective, a short learning path, and a clear application. Start with a single performance statement such as, “After this activity, account executives can position the product against the most common alternative.”

Use realistic examples drawn from launch materials, customer research, and frontline experience. A short video can demonstrate a conversation, while an interactive scenario can ask learners to choose a response and explain the reasoning. Job aids, checklists, and manager prompts can extend the learning beyond the digital activity.

Keep the content focused. One burst might take three to seven minutes, followed by a practical task. The task could involve updating a customer note, rehearsing a product explanation, completing a configuration step, or discussing a case with a manager.

Build Feedback And Reinforcement

Launch conditions change quickly. New objections emerge, product updates are released, and early customer experiences reveal gaps in the original enablement plan. Treat the burst series as a responsive performance system rather than a fixed library.

Use short assessments to check comprehension, but place greater emphasis on application. Managers can observe role-plays, review sales calls, inspect service records, or discuss implementation outcomes. These signals show whether employees are using the new capability when it matters.

Reinforcement can include weekly reminders, peer examples, leader-led discussions, and revised job aids. If a burst repeatedly produces weak results, investigate whether the content is unclear or whether employees lack authority, time, tools, or incentives to apply it.

Measure Adoption And Business Impact

Measurement should be planned before launch, with baseline data established wherever possible. Track participation and completion, but do not treat those metrics as proof of performance. They show exposure, not behavior change or business value.

Predictive Evaluation can help forecast likely adoption and impact while the program is still being designed. Measures might include time to proficiency, product-message accuracy, conversion rates, implementation quality, support escalation volume, or customer satisfaction.

Organizations also benefit from reviewing their broader learning architecture. These learning strategy signals can reveal whether launch enablement is connected to workforce priorities, manager capability, and the systems employees use every day.

Prepare Managers And Subject Experts

Managers determine whether learning bursts become workplace habits. Give them a simple reinforcement kit with discussion prompts, observation checklists, coaching guidance, and examples of strong performance. A five-minute team conversation can make a short digital activity significantly more relevant.

Subject matter experts should contribute authentic product details and customer scenarios, while instructional designers shape those details into usable learning. This partnership reduces technical inaccuracies without allowing the content to become a dense product manual.

Senior leaders can also reinforce the commercial importance of the launch. Research on strategic value helps frame learning as a contributor to organizational performance rather than an isolated training expense.

Launch With A Practical Delivery Rhythm

Release the first bursts before employees need the capability, then align later activities with real launch events. A weekly cadence may work for a complex product, while a faster sequence may be appropriate for a short sales campaign or urgent service update.

  • Define one observable behavior for every burst.
  • Use authentic scenarios from customers, competitors, and internal workflows.
  • Give managers a reinforcement activity that takes less than fifteen minutes.
  • Track application and business indicators alongside completion data.
  • Revise or retire bursts when product evidence shows a better approach.

After the first release, review learner feedback, manager observations, operational data, and customer outcomes. Use those findings to improve the next burst rather than waiting for a formal annual evaluation.

A well-designed learning burst series gives employees timely support without turning a product launch into an information overload event. By connecting concise instruction with practice, reinforcement, and measurable outcomes, organizations can build capability at the speed of the market. Dave Basarab Consulting can help your organization design launch enablement that links learning adoption to business results.

Learning to Performance

Learning to Performance, a complete training approach, gives companies world-class training to drive significant return. This approach includes upfront work (Impact Mapping, design), training (for staff and company executives), and post-training efforts to ensure training transfer. This unique recipe - the key for successful training and adoption - is changing the way companies implement training. This methodology could work with any content for organizations in any industry.

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